Term & Conditions

Last Updated: January 21, 2025

Welcome to AlonePro! These Terms & Conditions (“Terms”) govern your use of our website, services, and any related content. By accessing or using AlonePro, you agree to comply with these Terms. If you do not agree, please refrain from using our services.

Acceptance of Terms

By using AlonePro, you confirm that you are at least 18 years old or have parental/legal guardian consent. You also agree to abide by all applicable laws and regulations while using our services.

Use of Our Services

You may use AlonePro for personal and non-commercial purposes related to healthcare. You agree not to:

• Provide false or misleading medical information.
• Use our platform for illegal, fraudulent, or harmful activities.
• Attempt to access or manipulate our systems without authorization.
• Violate any applicable laws or third-party rights.

We reserve the right to suspend or terminate access to our services if these Terms are violated.

Medical Disclaimer

AlonePro provides healthcare services but does not replace professional medical advice. While our medical professionals offer guidance, always consult your primary care physician before making health-related decisions. We do not guarantee specific medical outcomes.

Emergency Notice: If you have a medical emergency, call 911 or seek immediate medical attention.

Appointments & Cancellations

• Booking: You can schedule appointments through our website or by phone.
• Cancellations: Cancellations must be made at least 24 hours in advance to avoid fees.
• No-Show Policy: Missed appointments may result in service charges.
• Rescheduling: Subject to availability, appointments may be rescheduled upon request.

Privacy & Data Protection

We collect and process personal data in accordance with our Privacy Policy. Key points:

• Data Collection: We gather personal and medical information to provide better care.
• Data Security: We implement strong security measures to protect your information.
• Third-Party Sharing: We do not sell or share data without your consent, except when required by law.

We do not sell or share your personal data for marketing purposes without consent.

Payments & Billing

• AlonePro accepts credit/debit cards, insurance payments, and online transfers.
• All payments are final and non-refundable unless stated otherwise.
• For billing disputes, contact our support team within 30 days of the transaction.

Limitation of Liability

AlonePro is not responsible for:

• Medical decisions made based on our services.
• Delays, errors, or service interruptions.
• Third-party actions or external service providers.

We strive for accuracy and reliability but do not guarantee uninterrupted or error-free service.

Modifications to Terms

AlonePro reserves the right to update these Terms at any time. Changes take effect upon posting on our website. Continued use of our services after updates implies acceptance of the revised Terms.

Thank you for choosing AlonePro. Your health is our priority!